Privacy Policy
Last updated: June 2026
TY Francis Accounting, Tax & Advisory (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or engage our services, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number and any details you include when you submit our contact enquiry form, email us, or call our office. When engaging our accounting and taxation services, we collect the financial and tax-related information necessary to provide those services.
Website analytics
We use Google Analytics to understand how visitors use our website. This service may collect anonymous information such as your device type, browser, pages visited and approximate location. This data is aggregated and is not used to personally identify you. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
How we use your information
- To respond to your enquiries and provide the services you request;
- To prepare and lodge tax returns and provide accounting and advisory services;
- To meet our legal and regulatory obligations;
- To improve our website and the services we offer.
Disclosure of your information
We do not sell or rent your personal information. We may disclose information to the Australian Taxation Office (ATO) and other government bodies where required to provide our services or comply with the law, and to trusted service providers who assist us in operating our business under confidentiality obligations.
Data security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Our website is served over a secure HTTPS connection.
Access and correction
You may request access to, or correction of, the personal information we hold about you at any time by contacting our office.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
TY Francis Accounting, Tax & Advisory
Shop 1, Ground Floor, 475 Marrickville Rd, Dulwich Hill NSW 2203
Phone: (02) 9550 9999
Email: enquiry@tyfrancis.com.au